How to register users fingerprints on TouchTime clocks
Description of Issue
How to register fingerprints for end users on TouchTime clocks
Context
- Time and Attendance
- ExecuTime
- TouchTime clocks
Cause
Informational
Resolution
- Ensure that the end user that will be registering other end users fingerprints is a supervisor - Permission To Enroll Fingerprints For TouchTime Clocks
- Supervisor should log into the timeclock in question.Â
- Select Enroll Employee
- Enter the employee's badge number and tap Select
- Tap Enroll
- Have the end user place their finger on the Finger Scan/Biometric reader.
- See additional information below about getting a good scan
- A message will display showing Scan Complete.
- To make sure the scan was good, tap Verify and have the employee place the same finger on the Biometric reader.Â
- A message will display showing Verified.
- Repeat steps 5 - 9 to enroll another finger.
- Tap Delete to remove the scan and try again or to remove an employee from the system.Â
Additional Information
- Good prints are well centered, the ridges are well defined and the sensor is covered properly.Â
- Thumb and pinky fingers are BAD choices to use as a fingerprint.Â
- Recommend quality scan is at least 80. Anything lower, print should be rescanned.
Common reasons for poor sampling:
- Finger movement while sampling
- Finger not positioned properly
- User might be pressing too hard
- User might not be pressing hard enough
- Finger too moist or wet
- Finger too dry
- Damaged or burnt fingerprints
There are a small number of people where the biometric reader will not read a person's print due to damaged or burnt prints, or continuous bad reads.
These users will have to login to the timeclocks a different way as there isn't a way to force the biometric reader to read these kind of fingerprints.