Bank Reconciliation Manager - Missing Payroll Check on Match Screen



Description of Issue

In Bank Reconciliation Manager we are missing a Payroll check from the Munis transaction side of the match screen

Check can be found through Manual Check Reconciliation and has Cleared status



Context
  • Bank Reconciliation Manager 

  • Manual Check Reconciliation



Cause

In Bank Reconciliation Manager, cleared items are items that have been matched and therefore assigned a clear date. Cleared items will only show under the Munis Transactions option.



Resolution
  1. Navigate to Bank Reconciliation Manager: Financials > Cash Management > Bank Reconciliation > Bank Reconciliation Manager 

  2. Munis Transactions

  3. Select the Check Register Option

  4. Enter search criteria including the Check number as shown through the Manual Check Reconciliation program

  5. Execute



Additional Information