Create Prelim Taxes begins generating but then stops counting records and spins endlessly



Description of Issue

Create Preliminary Taxes is frozen partway through selecting records for the Generate step.

Create Prelim taxes is just spinning.



Context
  • Enterprise ERP (Munis)

  • Massachusetts Property Tax Billing

  • MA Tax

  • Create Preliminary Taxes

  • Create Prelim Taxes

  • txmkprlm



Cause

Prelim taxes are calculated based on half of last year's AR.



Resolution

Development and Support are researching.

As a possible workaround, prelim taxes can be calculated using current assessment times last year's rate which will bypass the spinning behavior. If this is not an option available for your site, please contact Tax Support for assistance.



Additional Information