No records found when exporting in Account Trial Balance when Balance Sheet or All Accounts is set to A
Description of Issue
When searching for a control account object code, setting the Balance sheet or All accounts field to A in the report options, and choosing any export option, why is the error No records were found that satisfy the selection criteria being returned?
Context
Account Trial Balance
Reporting
Cause
Entering letter A in the Balance Sheet or All Accounts field in the report options is meant to generate a report for all accounts except control accounts.
If A is chosen when only control accounts are included in the search, no accounts will be available to export.Â
Resolution
Change report option for the Balance Sheet or All Accounts from A to B to include control accounts and other balance sheet accounts.
Additional Information