How to reject an Approved invoice

Owned by Knowledge Assistant
Jun 13, 2023
1 min read



Description of Issue

Invoice was approved but should have been rejected



Context

  • EERP

  • Accounts Payable

  • Workflow

  • Invoices



Cause



Resolution

There are a few options to reject the invoice:

  • Make an update to the invoice so that workflow may be restarted and then reject the invoice

  • Delete the invoice if rejecting because the invoice is not actually needed

  • Post the invoice, void it in Modify Invoices and then rekey with the correct information



Additional Information