Cannot add update or recalculate charge amounts in Omitted Bills



Description of Issue

When creating omitted or supplemental bills in the Omitted Bills (txomtbls) program, the charge amount cannot be added, updated, or recalculated. 



Context
  • Property Tax Billing 

  • Omitted Bills (txomtbls) 



Cause

The charge lines must be added first and then amounts can be added, updated, or recalculated. 



Resolution
  1. Navigate to the Omitted Bills program either be searching or using the following path: Property Revenues > Property Tax Billing > Region > State > Assessor Processing and Reports > Omitted Bills

  2. Click Search to find an existing Omitted Bill that is being created. 

  3. Or click Add to start an Omitted Bill. 

  4. Click Charges in the top ribbon. 

  5. If no charges are currently attached to the record, click Add. 

  6. Type the Charge Code to add or click the ellipsis and select the desired Charge Code. 

  7. Click Accept. 

  8. Now add an amount through either of these methods: 

    1. Calculate an Amount Based on the Omitted Bill's Assigned Values: 

      1. Click Recalc Charges in the top ribbon. The program should calculate the Charge Code's rate * the values assigned to the Omitted Bill in the Values screen. 

    2. Add a Custom Amount: 

      1. Click Update. 

      2. Enter the desired charge Amount for each Charge Code (TAB between fields). 

      3. When all desired amounts are entered, click Accept. 

  9. The bill should now have charge amounts. When ready, complete further processing for the bill as usual. 



Additional Information

If additional assistance is required, please contact Tax Support for the appropriate region.Â