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DataSync services failing to initialize after upgrading

DataSync services failing to initialize after upgrading



Description of Issue
  • After upgrading from 2019.1 to 2021.6, the Services tab in Asset Registry DataSync shows error messages of Service initialization failed 

  • Service initialization failed error occurs when attempting to save more than one private service in DataSync



Context
  • Enterprise Asset Management

  • EAM



Cause

Defect



Resolution

Install the appropriate work ticket for your version:

  • 2019.1.22.2831 - MUN-460806

  • 2021.4.0.1965 - MUN-460808

  • 2021.5.0.1524 - MUN-460809

  • 2021.6.0.1176 - MUN-456719

  • 2021.7.0.870 - MUN-460810

  • 2021.8.0.539 - MUN-460811

  • 2021.9.0.131 - MUN-460812

Workaround: There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Financial Assets and Civic Support



Additional Information












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