/
My Civic app crashes when attempting to open

My Civic app crashes when attempting to open



Description of Issue

My Civic app crashes when attempting to open



Context
  • My Civic

  • Enterprise Service Requests

  • ESR



Cause

The app has not been configured in My Civic CMS



Resolution
  1. Open My Civic CMS

  2. Click Profile

  3. Setup the app Info, Menu, and Appearance 



Additional Information












Related content

External Reference CodeCase number is missing on ESR Requests
External Reference CodeCase number is missing on ESR Requests
More like this
Receive an error when trying to submit a request in the My Civic App - You do not have permission to create a request of this type
Receive an error when trying to submit a request in the My Civic App - You do not have permission to create a request of this type
More like this
Cannot sign into My Civic App
Cannot sign into My Civic App
More like this
Tyler 311 MyCivic API URL produces an error after installing version 2021.4.1
Tyler 311 MyCivic API URL produces an error after installing version 2021.4.1
More like this
Request Create produces a 400 Bad Request error when opening
Request Create produces a 400 Bad Request error when opening
More like this
Receive an error submitting an issue anonymously in My Civic app - Due to required contact settings in ESR
Receive an error submitting an issue anonymously in My Civic app - Due to required contact settings in ESR
More like this