Receive an error when trying to submit a request in the My Civic App - You do not have permission to create a request of this type

Owned by Knowledge Assistant
Last updated: Jun 13, 2024
1 min read
Description of Issue

Receive an error when trying to submit a request in the My Civic App when using an iOS device 

RequestType you do not have permission to create a request of this type 

Context

  • My Civic 

  • Enterprise Service Requests 

  • ESR

  • iOS 

Cause

Defect that caused the authentication code not to send 

Resolution

 Resolved by getting up to date on code 

Additional Information