Valid cycle code required

Owned by Knowledge Assistant
May 17, 2024
1 min read
Description of Issue

Adding a new service line receiving error Valid cycle code required

Context

UB CIS

Utility Billing 

Cause

Customer is not set to billable. 

Resolution

Navigate to UB Customers program 

  1. Click Update 

  2. Check the box Billable Customer 

  3. Click Accept 

Additional Information