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Generated Retro Pay Line Disappeared
Generated Retro Pay Line Disappeared
Description of Issue
I selected a pay line in Generate Retro Pay and Executed, the line did not show up in Process Retro Pay but it is removed from Generate Retro Pay, where did it go?
Context
Payroll
Payroll Processing
Process Retro Pay
Generate Retro Pay
Cause
There was no Retro Pay Amount to process, the employee did not receive any pay change. Generate Retro Pay Records with no pay changes are removed when Generated.
Resolution
Additional Information
Records in Generate Retro Pay are not always due to pay changes, it could due to End Dating a Job Salary Pay using an End Date that falls Mid Payroll, in that case the system creates a Generate Retro Record to evaluate and determine if there is a Retro Payout needed or not.
, multiple selections available,
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