Generated Retro Pay Line Disappeared

Owned by Knowledge Assistant
May 17, 2024
1 min read
Description of Issue

I selected a pay line in Generate Retro Pay and Executed, the line did not show up in Process Retro Pay but it is removed from Generate Retro Pay, where did it go?

Context

  • Payroll

  • Payroll Processing

  • Process Retro Pay

  • Generate Retro Pay

Cause

There was no Retro Pay Amount to process, the employee did not receive any pay change. Generate Retro Pay Records with no pay changes are removed when Generated.  

Resolution

Additional Information

Records in Generate Retro Pay are not always due to pay changes, it could due to End Dating a Job Salary Pay using an End Date that falls Mid Payroll, in that case the system creates a Generate Retro Record to evaluate and determine if there is a Retro Payout needed or not.Â