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Property Central and Bill Inquiry Interest Does Not Match

Property Central and Bill Inquiry Interest Does Not Match

Owned by Knowledge Assistant
Apr 18, 2022
1 min read



Description of Issue

The amount of interest shown in Property Central and Bill Inquiry does not match. 



Context

  • 2019.1+ 

  • Property Central 

  • Bill Inquiry



Cause

The interest column in Property Central is the sum of interest paid and interest due. 



Resolution

In Property Central, the interest paid for an installment and the interest due are added together and displayed in the interest column. This amount reflects the total accrued interest for the bill or property. 



Additional Information

If further assistance is required, please contact the relevant support team for the bill in question.