Tyler 311 MyCivic API URL produces an error after installing version 2021.4.1

Owned by Knowledge Assistant
Last updated: Jun 30, 2023
1 min read



Description of Issue

  • Tyler 311 MyCivic API URL produces an error after installing version 2021.4.1

  • An error occurred while starting the application. FileNotFoundException: Could not load file or assembly 'Tyler.Three11, Version 4.8.22088.14 Culture=neutral, PublicKeyToken=null'. The system cannot find the file specified 



Context

  • Tyler 311

  • Enterprise Service Requests 

  • ESR

  • My Civic 

  • Version 2021.4.1 



Cause

Outdated DLL file 



Resolution

This issue was corrected in the following release:

  • 2021.4.2 



Additional Information