Transfer of Overpayment for Connecticut Suspense Bills out of balance



Description of Issue

Transferring overpayment from a bill that is in Connecticut Suspense Processing will not GL post

Payments Journal unable to post a Transfer of Overpayment Batch due to error

  • Journal Out of Balance 



Context
  • Accounts Receivable

  • Transfer of Overpayments

  • Payments Journal

  • CT Property Tax Billing



Cause

CT Suspense Processing have their own GL accounts stored on the Charge Codes. GL Account was not correctly retrieved and caused the process to insert a NULL value 



Resolution

Contact Munis Tax Support for assistance. If available, provide a list of Batch numbers that need to be repaired by support



Additional Information