Payroll File Blank In ExecuTime



Description of Issue

When moving the hours to payroll, the download payroll export file is blank



Context
  • Time & Attendance

  • ET

  • ExecuTime

  • Payroll



Cause

The move to payroll button was clicked twice and wrote over the download payroll export file with 0 data



Resolution

In order to get the file with hours to move to payroll:

  1. Navigate to Payroll Functions →  Payroll Revert →  Make sure you have the same filter that was previously used to move the hours over→  Select Payroll Revert → Select Ok

  2. Once completed, Navigate to Time Balancing →  Click Move To Payroll System → Download the payroll export file and verify hours are correct.



Additional Information