Web Payment Imports Error executing getOTFBillHeader

Owned by Knowledge Assistant
Last updated: Apr 30, 2024 by Moriah Yorkey
1 min read
Description of Issue

Error when processing Web Payment Import

Error when processing Tyler Cashiering Payments

  • Error executing getOTFBillHeader

Context

  • Accounts Receivable

  • Business License

  • Web Payment Import

  • Tyler Cashiering

Cause

A charge code's USE RATE TABLE INTEREST value is being stored as a decimal value instead of an Integer value. System then errors when trying to convert the Decimal value to a Integer value

Resolution

This has been resolved in 2021.2 and above. Install the latest Tyler Deploy release for your current Enterprise ERP version.

Additional Information

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