Adjust Omitted Bill Dates
Description of Issue
Omitted bill installment dates are incorrect.
Context
Omitted Bills
Bill Adjustments
11.3
Cause
Omitted bills were entered with incorrect installment dates.
Resolution
Navigate to Bill adjustments
Munis > Property Revenues > Property Tax Billing > Northeast >Massachusetts (or your state) > Collector Processing/Reports > Bill Adjustments
Click on Search button, enter Bill Number, AR Category, and Year.
Click Accept
Confirm the correct bill has pulled up.
Click on Dates button on the top ribbon.
Click Update
Adjust the fields as needed, once looking correct, click Accept.
Click Return
Repeat steps 2-8 for as many bills as you need to adjust.
Additional Information
Contact tax support for additional assistance