Payment Reversals Error fetching arbilins record for PENC





Description of Issue

Unable to reverse payment due to how PENC, PENT, or PENV was paid incorrectly to installment 1

  • Original payment receipt that is being reversed, allocated payment to an installment that does not exist on the bill

  • Error fetching arbilins record. 100



Context
  • 11.3

  • New York Property Tax Billing

  • Suffolk County, NY

  • Town Bill Update (tnytwnup)

  • Payment Reversals (arrefrev)



Cause

Town Bill Update allocated payment to installment 1 for either the PENC, PENT, or PENV charge code but should only have allocated to installment 2



Resolution

Contact Munis Support to have the original receipt repaired



Additional Information