Upgrade TCM for Munis

Description of Issue

Looking to upgrade Tyler Content Manager to fix attachment or code issues, or to get updated to the current release version needed for integration with other programs

Context
  • Enterprise ERP (Munis)

  • TCM

  • Tyler Content Manager

  • Upgrade

  • Attachment issues

  • Tyler Deploy

Cause

TCM Upgrade is required to fix reported issue or site is requesting upgrade to take advantage of new features or added security.

Resolution
  1. Upgrade TCM using Tyler Deploy

    1. Site IT Admin can upgrade TCM via Tyler Deploy if they have Deploy permissions

      1. Reach out to Tyler Systems Management for access to Tyler Deploy and/or Training

      2. Follow Upgrade Tyler Content Manager using Tyler Deploy

    2. If a TCM version does not display for Tyler Content Manager in the Deployment Overview page in Tyler Deploy, create a case for the Tyler Systems Management (TSM) Team to complete the upgrade

  2. Reach out to TSM or TCM Support to schedule the upgrade via Tyler Deploy

    1. If site has not been previously upgraded successfully with Tyler Deploy

    2. If site wishes to have Tyler upgrade TCM

    3. If new web features are not available after an upgrade: CM Deployment to Include New Features

Additional Information

NOTE: