Tyler Forms Printer Field Blank

Owned by Knowledge Assistant
Last updated: Apr 27, 2022
1 min read





Description of Issue

 !TF printer definition is selected but the printer field is blank or grayed out



Context

  • Tyler Forms

  • Printer Definitions

  • System Administration

  • Job Codes

  • DocOrigin



Cause

The specific job that was selected does not have a default printer 



Resolution

  1. In Munis, use the Tyler Menu to navigate to System Administration > Printer / Device Administration > Tyler Forms Integration Configuration

  2. At the bottom of the page, click on button Job Codes

  3. In Job Codes, click Browse near the top of the page

  4. Double-click the desired job code you would like to set a default printer for

    1. example Job Code: W2

  5. Click Update

  6. Under options, select the desired default printer

    1. i,e finance01

  7. Click Accept on the top left of the window



Additional Information

How to enable users to change the form printer may also be an applicable resolution.Â