Large Email Batches Not Sending Through Gmail
- Knowledge Assistant
Large batches of emails with attachments (100+) are not sending to all users who are using the same Gmail relay. (i.e sending payroll advices to all users who are using a school gmail)
Munis
ReadyForms
DocOrigin
Enterprise Forms
Forms
Gmail
SMTP
Gmail relay cannot receive more than 100+ emails with attachments in a short interval of time.
There are a few suggested resolutions to the issue
Break up the job into two or more batches. Make sure there is time between the two or more jobs.
Work with Google Support to increase email limits.
Work with site IT to configure Munis to use a new SMTP server that is not limited by Google Mail restrictions.
Reach out to Tyler Support for further assistance if needed.
Gmail Receiving Limitations: https://support.google.com/a/answer/1366776?hl=en
Gmail Sending Limitations: https://support.google.com/a/answer/166852?hl=en&ref_topic=28609