Description of Issue

Versatrans Triptracker activity log error message received
Munis Error - User Authentication Failed

Context

Versatrans Triptracker (VTTT)
Integration
Configuration & Setup
Authentication & Credentials

Cause

Web Services for General Ledger Web Service Handler is not correctly configured for service or user

Resolution

Munis > System Administration > General Administration > Web Service
Select Module GL with Handler glwshdlr
- Browse using right arrow > until reach the 13th record for general ledger web services
Update
Ensure the following are flagged as both ACTIVE and PUBLIC for implementation and testing purposes
- glwsvttt_tripApproval
- glwsvttt_tripCancel
- glwsvttt_tripInvoice
- glwsvttt_tripInvRegen
- glwsvttt_tripRequest
Accept
Go back and try to log the Triptracker trip again

Additional Information

If Web Services are marked PRIVATE SERVICE follow Adding or Updating Private Web Services to Munis Users this is additional layers of security limiting users actions and is not advised during the implementation phase of integration, it can be added after as needed.

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