Description of Issue

When testing output to PDF post Enterprise ERP upgrade, you may encounter the error: You do not have permission to output to PDF. Contact your system administrator if you need assistance with this feature.

Context

Permissions
Roles
PDF output restricted by role

Cause

This can be seen if the Munis role does not have output to PDF checked off. Additionally, KDE sites may have roles other that munis created; CCSUPP or CCSSUPP.

Resolution

On a Role assigned to the user, select the option Output to PDF in the Munis System role folder

Detailed instructions here: Single User cannot export to PDF

Additional Information

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