/
External Reference CodeCase number is missing on ESR Requests
External Reference CodeCase number is missing on ESR Requests
Description of Issue
External Reference CodeCase number is missing on ESR Requests
Context
Enterprise Service Requests
ESR
Tyler 311
EnerGov
Enterprise Permitting & Licensing
EPL
Cause
EnerGov Intents Service URI is missing or invalid
Resolution
Update the EnerGov Intents Service URI on the EnerGov External System setup
Additional Information
, multiple selections available,
Related content
External Task fails to submit to EnerGov - Due to Request Type not being mapped to a Code Case
External Task fails to submit to EnerGov - Due to Request Type not being mapped to a Code Case
More like this
Master Article - External Task fails to submit to EnerGov
Master Article - External Task fails to submit to EnerGov
More like this
External Tasks fails to submit to EnerGov - Due to Request Type missing a required data entry field
External Tasks fails to submit to EnerGov - Due to Request Type missing a required data entry field
More like this
ESR Requests are creating work orders in the wrong environment - Due to wrong External System URL
ESR Requests are creating work orders in the wrong environment - Due to wrong External System URL
More like this
External Task fails to submit to EnerGov - Due to required Contact Role
External Task fails to submit to EnerGov - Due to required Contact Role
More like this
My Civic app crashes when attempting to open
My Civic app crashes when attempting to open
More like this