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External Reference CodeCase number is missing on ESR Requests

External Reference CodeCase number is missing on ESR Requests



Description of Issue

External Reference CodeCase number is missing on ESR Requests 



Context
  • Enterprise Service Requests 

  • ESR 

  • Tyler 311 

  • EnerGov

  • Enterprise Permitting & Licensing 

  • EPL 



Cause

EnerGov Intents Service URI is missing or invalid 



Resolution

Update the EnerGov Intents Service URI on the EnerGov External System setup



Additional Information












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