Newly added accounts in Account Master display as record deleted and cannot be used





Description of Issue
  • Newly added accounts in Account Master display as record deleted and cannot be used

  • Cannot delete GL Account that says its deleted

  • Cannot add account that says Deleted as it errors it already exists



Context
  • Account Master

  • GL Account (ORG-OBJ-PROJ) or (Segments 1-8, OBJ-PROJ)

  • Project Master



Cause

Blank Project code/segment in Project Master causes Account Master to see and use blank project code instead of blank = NULL.



Resolution

Contact Munis Financial Support for a review of problem accounts and the project ledger codes



Additional Information

Please refrain from adding more accounts that have no project code in Account Master until this is resolved.