Master Article - External Task fails to submit to EnerGov

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Last updated: Feb 01, 2024 by Moriah Yorkey

1 min read

Description of Issue

External Tasks fails to submit to EnerGov/EPL

Context

Tyler 311
Enterprise Service Requests
ESR
EnerGov
Enterprise Permitting & Licensing
EPL

Cause

Resolution

Review the following articles for resolution:

External Task fails to submit to EnerGov - Due to Request Type not being mapped to a Code Case
External Tasks fails to submit to EnerGov - Due to Request Type missing a required data entry field
External Task fails to submit to EnerGov - Due to required Contact Role

Additional Information