IIS Application Pools Crashing Due to New Cylance Agent Push
Description of Issue
IIS Application Pools crash immediately after they are accessed and will not stay running
Context
Munis
Munis Self Service
Tyler Hub
IIS Application Pools
Cause
This was due to an update for the Cylance Anti Virus Agent
Resolution
The following exclusions should be added to the Anti Virus exclusion policy assigned to IIS/Web servers in the organization:
C:\Windows\SysWOW64\inetsrv\w3wp.exe
C:\Windows\System32\inetsrv\w3wp.exe