Does a Munis customer get created when a citizen registers in Resident Access?





Description of Issue

Does a Munis customer record get created when a citizen registers for a new account in Resident Access? 



Context
  • Munis

  • Accounts Receivable

  • Resident Access



Cause




Resolution

When a citizen registers for a new Resident Access account, no customer records are created within Munis. With the new account, a record is added into the TID-C database for your Resident Access. 



Additional Information