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Non-Production Munis email fails

Non-Production Munis email fails



Description of Issue

Sending a Munis test email shows Error: Failed to get this message to your SMTP server for delivery.



Context
  • Munis

  • Workflow

  • Email

  • Tyler Forms

  • System Settings



Cause

Email override configuration is checked and/or exclusion for sender address is not included. This will inhibit Munis processes that leverage the SMTP Configuration in System Settings



Resolution
  1. Log into Munis and navigate to System Administration>General Administration>System Settings:

    1. Click on Email Override Configuration and click Update

    2. Either uncheck the Override enabled option to allow all senders or add the senders email address in the Override email address section

    3. Accept



Additional Information












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