Can not access Project Central Unexpected Error occurred - Use project accounting is not enabled for site

Project Central program will not load, error occurs: Unexpected error

Error occurs for all users.

• Implementation

• Project Central

Use Project Accounting is unchecked and PL settings have not been populated.

An Unexpected error occurs in Project Central if the General Ledger Settings option of Use project accounting is not selected or if Project Settings program has not been populated.

• Confirm your site has purchased the Project/Grant Accounting module, which is designed for using project strings.

• The General Ledger Settings option Use project accounting can only be turned on by General Ledger Support or Implementation. 

Once the flag has been updated by a TylerTech Employee, follow the steps below to establish Project Settings. Once PL Strings are created, modification of these settings is limited.

1. Financials> General Ledger Menu> Project Accounting> Project Ledger> Set Up> Project Settings

2. Click Update on the Ribbon

3. Define settings as needed

4. Click Accept

The General Ledger Setting of Use project accounting should only be turned on by support or implementation.