Asset Registry export does not include custom field data





Description of Issue

Exporting from Asset Registry includes columns with names of custom fields, but the data in those fields is missing from the export



Context

Tyler EAM



Cause




Resolution

Install the appropriate work ticket for your version once it's been released:

  • 2019.1.22.0 - MUN-422862

  • 2020.3.0.0 - MUN-424431

  • 2021.1.0.0 - MUN-424432

  • 2021.2.0.0 - MUN-424433

  • 2021.3.0.0 - MUN-424434

  • 2021.4.0.0 - MUN-424435

Workaround:  Custom data is included when exporting from the Assets program



Additional Information