Lock in Payroll Earnings and Deductions

Owned by Knowledge Assistant
Oct 11, 2021
1 min read





Description of Issue

When attempting to do a Global Purge of deduction 9999 in Earnings and Deductions in payroll it stopped and said there are locks and now I can't add or update employee records. 

View Locks

View a list of locked records?



Context

  • Munis

  • Payroll Start and Status

  • Earnings and Deductions

  • Global Access to Deductions



Cause

System Lock



Resolution

All users in the payroll should log out of Munis then back in. If message persists, contact Payroll Support.



Additional Information

Self Hosted clients (onPrem) will need to send the technician a GoToAssist from the server with SQL access.