Resolution

If possible ask the user to open a browser using Incognito mode to log in and see if mappings display in the Choose Document Type list: Run Chrome incognito mode.
If this works we would like to coordinate a time to have a CM Development Engineer connect to troubleshoot browser caching issues that occur after a CM update. Please create a case through the Portal: https://www.tylertech.com/client-support
If the above is not possible, on each users' workstation, clear the browser cache, specifically for a duration of 'All Time,' for the designated browser being used.

If issues persists after clearing browser cache:

Follow steps in How to Reset Master Password and Rebuild CM Caches.
Restart the Apache service.
If Tyler hosted create a support case for assistance with restarting apache if need, or if issue continues.

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