Adjusting the revenue account on a GB invoice is not creating a journal entry

Description of Issue

Using Adjust Invoices to change the revenue account on a GB invoice isn't triggering a GL entry.

GBM journal not resulting from an update to a GB invoice revenue account.

Context
  • Munis 2019.1 and up
  • Accounts Receivable
  • AR
  • General Billing
  • GB
  • Adjust Invoices
  • gbinvmnt
  • GBM
Cause


Resolution

This is working as designed. Adjusting the Revenue account on an existing GB invoice is not intended to automatically trigger a journal entry. In some cases it may be that a journal entry is desired to move the billed amount on the invoice from the old revenue account to the new revenue account. In other cases it may be desired that only transactions that are entered moving forward impact the new account. In order to best satisfy both possible scenarios, the program will not make an automatic journal entry. A manual journal should be entered as needed.

Additional Information