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Request for Service Signature Change
Request for Service Signature Change
Description of Issue
Signature Changes for Tyler Forms
Context
- Request for Service
- RFS
- Secure Signature System
- Secure Print Module
- Signature Key
- Request for Service Form
- KiteWorks
Cause
Adobe, DocOrigin, or Custom ReadyForm needs a new signature or an update to the existing signatures
Resolution
- Create a case in the support portal and title the case RFS Signature Change
- A Request for Signature Change form will be sent, including instructions to complete the form, and an instructional document for Signature Digitization
- A KiteWorks link will be sent for secure file upload
- Once the Request for Service is completed, upload this form to KiteWorks via the link that was sent (the link does expire after 30 days)
- Leave a note in your support portal case stating that forms have been uploaded
Additional Information
Tyler Forms Request for Signature Changes Form
Create Digital Signature For Tyler Forms and ReadyForms Instructions
- Be sure to check one of the boxes for your need-by date for your request
If you do not provide an electronic file for your signature(s), there will be a quotable/billable fee for Tyler Forms Design to convert it for you
- If this request is due to issues with the Signature System or Keys, troubleshooting steps may be found here: Troubleshooting a Signature Key
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