Unable to Lock Vendor Summary Table

Owned by Knowledge Assistant
Apr 27, 2021



Description of Issue

I am going into Vendor Processing and am getting an error.

Unable to lock vendor summary table

Context
  • Munis
  • Payroll Start and Status
  • Vendor Processing
Cause
  • Program did not close completely before reopened.
  • Another user is currently in the program.
Resolution
  1. Ensure no other users are in the program. 
  2. Log completely out of Munis. Log back in.
  3. Go back into Vendor Processing to see if the lock is resolved.

If the lock is still there:

  • Hosted Sites:
    • Call Tyler System Management SaaS support to clear the lock on the Server.
  • On Prem Sites:
    • Call Payroll Support with a server connection so the technician can kill the lock. 
Additional Information