How to use wireshark to capture network data

Description of Issue

Unable to connect or communicate with remote server

Context

Cause

Network configuration is not allowing communication between servers

Resolution

If wireshark is not already installed, download the latest 64 bit windows version from https://www.wireshark.org/download.html
Open command prompt and start a ping to the server you're not able to connect to.
launch wireshark
double click on Ethernet in the middle of the screen
let the capture run for a minute
Hit the Stop button on top menu bar
Select File > Save As
Provide the saved file to your network admin for troubleshooting

Additional Information

Knowledge Assistant