Description of Issue

User is unable to post to the General Ledger in a void/reissue payroll.

Munis (prjournl)

No journal lines for posting.

Errors occurred in processing. No posting will take place.

Context

Enterprise ERP
Payroll
Payroll Start and Status
Void Payroll
GL Distribution Journal

Cause

When the void and reissue are for the same amount, it nets to zero and there is nothing to post to the GL.

Resolution

Since the void check and the reissued check are the same amounts and zero each other out, the GL Distribution step will not let the user post to the General Ledger. In order for the payroll process to show Complete the user needed to do the following.

Go to the Payroll Start and Status Screen (Payroll>Payroll Processing>Payroll Start and Status) and make sure the correct payroll is active (Search for the warrant. Click Change in the toolbar).
Hit Update in the ribbon and uncheck the GL Distribution step from being required. Then hit Accept.

Additional Information

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