How to change the DNS IP in ET

Owned by Knowledge Assistant
Apr 21, 2021
Description of Issue

Unable to log into ET using AD after making a change to the DNS IP

Context
  • ET
  • ExecuTime
Cause

The DNS IP was changed and needs to be entered into the ET Kerberos configuration.

Resolution
  1. Go into System Admin > UI Environment Flags >Login Configuration
  2. Enter the new IP into the Key Distribution Center field.
  3. Restart the ET service
Additional Information

How to restart the ExecuTime Service - OnPrem