/
Errors filtering and adding labor to work order in Field Sheet App - Due to no employee number listed in User Attributes

Errors filtering and adding labor to work order in Field Sheet App - Due to no employee number listed in User Attributes



Description of Issue

Adding labor to a work order in the Field Sheet app produces an error:

  • Error adding time Error uploading time: Server Response: Error fetching user's employee information. 

  • Error adding time Error uploading time: Server response: Error executing selectUserData

Receiving an error when filtering work orders by Assigned to Me in the Field Sheet app:

  • Invalid Assignee. User must have a valid employee record and be added to a Servicing Department via the Crew and Labor Program.



Context
  • Enterprise Asset Maintenance 

  • EAM 



Cause

In User Attributes, user record is missing an employee number



Resolution

Add an employee number to the user:

  1. Navigate to System Administration > Security > User Attributes

  2. Search for user

  3. Click Update

  4. Enter employee number or select employee number using field help in the Munis employee no. field

  5. Click Accept 



Additional Information

MUN-451212 has been created to eliminate the need to have an employee number populated in order to add labor in the Field Sheet app











Related content

You do not have permission to maintain labor records for this work order - Due to missing Munis Employee Number
You do not have permission to maintain labor records for this work order - Due to missing Munis Employee Number
More like this
Receive an error when assigning employees to a UB work order in the Field Sheet App
Receive an error when assigning employees to a UB work order in the Field Sheet App
More like this
Unable to add labor in Field Sheet app due to permissions error
Unable to add labor in Field Sheet app due to permissions error
More like this
Error adding labor to work order in Field Sheet App - Due to data access permissions
Error adding labor to work order in Field Sheet App - Due to data access permissions
More like this
Class code error when adding work order labor
Class code error when adding work order labor
More like this
This is an invalid Munis payroll employee number
This is an invalid Munis payroll employee number
More like this