Error adding labor to work order in Field Sheet App - Due to data access permissions



Description of Issue
  • Unable to add labor to a work order in the Field Sheet App due to an error 

  • Error adding time: Error uploading time: Server Response: User does not have permissions to maintain work orders with this servicing/requesting department combination 



Context
  • Enterprise Asset Management

  • EAM 



Cause

Insufficient work order data access permissions 



Resolution

Update Work Order Data Access permissions Maintenance Access by Requesting Department and/or Maintenance Access by Servicing Department to either Limited or Full  

  • If set to Limited, ensure that the user has data access to maintain work orders for the servicing/requesting department combination listed on the work order  



Additional Information