Description of Issue

An exemption or abatement affected the wrong charges.

Context

Property Tax Billing
Exemptions/Credits (txexcred)
Abatement Entry (txabtent)

Cause

The Exemption Code used to create the exemption or abatement does not have any specified exemption charges or it has the incorrect exemption charges.

Resolution

Each exemption or abatement will affect the Exemption Charges specified on the Exemption Code used to create the exemption or abatement. If no Exemption Charges are specified, the exemptions or abatements are split between the bills principal charges.

To add Exemption Charges to an Exemption Code and specify which charges an exemption or abatement should affect, please follow the steps outlined here: Add Charge Code to Exemption Code
To remove an Exemption Charge from an Exemption Code so that an exemption or abatement no longer affects the charge, please follow the steps outlined here: Delete Charge Code From an Exemption Code

Additional Information

For all information regarding Abatements, please visit: Master Article - Abatements
If additional assistance is required, please contact Tax Support for the appropriate region.

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