Event notification not received - Due to employee number
- Knowledge Assistant
Owned by Knowledge Assistant
Jan 04, 2023
1 min read
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Description of Issue
Received event notification error when saving a work order: Event notification XXX failed. No email address on record.
Context
- Enterprise Asset Management
- EAM
- System Administration
Cause
User was missing an employee number in User Attributes
Resolution
In User Attributes, add employee number for the user being notified
Additional Information
Refer to Master Article - Event notification not received for other reasons an EAM event notification may not be received