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Event notification not received - Due to employee number

Event notification not received - Due to employee number

Description of Issue

Received event notification error when saving a work order:  Event notification XXX failed. No email address on record.

Context
  • Enterprise Asset Management
  • EAM
  • System Administration
Cause

User was missing an employee number in User Attributes

Resolution

In User Attributes, add employee number for the user being notified

Additional Information

Refer to Master Article - Event notification not received for other reasons an EAM event notification may not be received





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