Unable to add labor in Field Sheet app due to permissions error

Owned by Knowledge Assistant
Aug 09, 2024
1 min read
Description of Issue

User is unable to add labor in the Field Sheet app due to the following error: User does not have the proper maintenance level permission for work order labor records.

Context

  • Enterprise Asset Maintenance 

  • EAM

Cause

User did not have labor permissions enabled in Roles 

Resolution

Add Work Order Labor permission in Roles:

  1. Navigate to System Administration > Security > Roles

  2. Search for user

  3. Click on the Work Orders folder

  4. Click Update

  5. Update the permissions for Labor Detail and Labor Level

  6. Click Accept 

Additional Information