View AP Refund Checks in Receipt Inquiry

• Issued a refund but cannot see the AP check for that refund,

• Finance can view AP checks through Receipt Inquiry but Treasurer cannot.

• Enterprise ERP

• General Revenues

• Property Revenues

• Receipts

• Receipt Inquiry

• Refund

• AP Checks

• Permissions

In order to view AP checks in Receipt Inquiry, the users will first need a role assigned to them with the appropriate permission.  The permission is tied to Accounts Payable Data Access, so if one currently exists, this role can be updated to add the permission if it does not it already.  Or a new role can be created solely for the purpose of this permission.

1. Navigate to System Administration > Security > Roles.

2. Search for an existing role or Add a new role.

3. Click on Accounts Payable in the Financials section.

4. Click on the Data Access tab. 

5. Set the permission for View others' AP docs during inquiry to either Limited or Full.

6. Click Accept.

Once the role has the appropriate permission, it will need to be assigned to the appropriate users.

1. Navigate to System Administration > Security > User Attributes.

2. Search for the user that needs the role.

3. In the Roles box, click Add. This is not a EERP ribbon item, it is just above the filter active set fields.

4. Enter in the new role or search for it using the field help.

5. Click Accept.

Once the role has been assign to the user, use the following steps to view AP checks in Receipt Inquiry.

1. Navigate to General or Property Revenues > Accounts Receivable > Inquiries and Reports > Receipt Inquiry.

2. Search for the receipt for the refund.

3. Click on the yellow folder to the right of the Source field. It will say either AP Check Not Issued or AP Check Issued.

4. Click on the Attach option in the ribbon to open TCM and view the AP check.

This may also be caused by: Link to AP Refund Checks missing in Receipt Inquiry