Multiple ReadyForms Invoices Download as Individual Files Instead of One File

Description of Issue

When printing a large find set of general billing invoices, each individual invoice is downloading separately instead of in a single file

Context

Enterprise Forms Administration
ReadyForms
Single file
Multiple files
Email
Download
Archive
Template
Delivery Definitions
Print Invoices
General Billing
Accounts Receivable

Cause

ReadyForms template Document Split By is configured as General Billing Invoice, which results the generation of individual PDF files via the Download step of the delivery definition

Invoice Template is set as Multiple Files instead of Single File

Resolution

The Download Step is normally associated with a PDF Template set as One File

The Email and Archive Step should be associated with a PDF Template set as Multiple Files

Archived or Emailed Enterprise Forms record contains all images from run

Additional Information

Further assistance please create a case with Forms support team.