Unable to prepare attachment object Object
- Knowledge Assistant
- Moriah Yorkey
When printing an attachment the user is receiving the error Unable to prepare attachment: [object Object].
Enterprise ERP
EERP
The file name of the attachment is invalid.
The system is reading the file extension as 1.2.2024.pdf, instead of .pdf
Rename the file to a valid file extension, delete the current attachment with the invalid file extension, then re-attach the updated file.
It is important that the file extension, be it .DOC, .PDF, etc., consists only of alphabetic characters before the period separating the extension from the rest of the file name.
For example, a file named abc 1.2.2024.pdf will be recognized by the system as having the extension 1.2.2024.pdf, which is not a valid format because the system cannot recognize it as a .PDF file.
Please reach out to EERP Human Resources Support with additional questions.