Enterprise ERP Programs Showing E For Attachment Count - Single User

Description of Issue

A user is trying to view attachments in Enterprise ERP such as applicant attachments through Applicant Central. The attachment paperclip has a yellow e next to it and they cannot load any documents. The user should have access to this per the roles they are assigned.

Context
  • Content Manager (TCM)

  • Attachments

  • Paperclip

Cause

Content Manager user account is inactive or out of sync

Resolution

Please contact Support or log a case via the Online Support Client Portal

Additional Information