When Scheduling Mass Export Payer File it does not include Category 25, when defined for both Category 20 and 25

Description of Issue

When defining Mass Export Payer Export to include both Category 20 and 25, it does not include Category 25 when scheduling it for a later time. 

When defining both AR Category Range fields, the second Range is ignored when scheduling a Mass Pay Export.

Context
  • Accounts Receivable

  • Property Revenues

  • MD Property Tax Billing

  • Mass Payer Processing

  • Export Mass Payer File 

Cause

Scheduler is recognizing only the first AR Category Range field instead of both AR Category Range fields.

Resolution

Development is currently researching this. 

Workaround:

  • Manually running the program will include both AR Category Range fields.

  • If Scheduling, utilize only the first AR Category Range field and select A - Annual in the Bill Type field.

    • For example, if looking to select only Category 20 and 25 bills, define the first field as Category 20 to 25. 

    • Note: Annual, Semi-annual, and Subsequent Bills are Bill Type A - Annual. Category 22 Tax Sale and 23 Liens are both Bill Type R - Regular and will not be included. 

Additional Information