Work ticket Version displays in Client Portal as 0 when released to QA
- Knowledge Assistant
Owned by Knowledge Assistant
Aug 02, 2024
1 min read
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Description of Issue
When I go to review cases associated with Work Tickets, the work ticket version displays l as 0.
Context
- tylertech.com
- Client Support
- Online Support Incidents
- Work Ticket
Cause
This is a known issue with workflow configuration.
Resolution
Please reach out to the assigned support agent on your case for the correct version the work ticket will be assigned to.
Additional Information
We anticipate resolving this issue in Q3 2024.
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